PRIVACY POLICY
Your privacy, clearly explained.
At AL SAEB, trust starts with knowing how your information is used. Here we explain what we collect, why we need it, and how you can manage your preferences or contact us about your data.
To manage your property request, booking and follow-up.
Property marketing emails are optional.
Manage measurement and request a review of your data.
The information we collect
When you enquire about a property, you may provide your name, email and phone number, along with your country, language, budget, property preferences and expected purchase timeframe. We also record the enquiry source and your permission to contact you.
Seller submissions may include property details and evidence of identity or authority. Booking documents are collected through the relevant document process.
How we use your information
We use the information you provide to manage your enquiry, seller submission, booking and related commercial follow-up. Access is limited to authorized AL SAEB operations and the connected CRM used to serve your request.
Sharing data with partners requires a recorded purpose and permission. Private documents you submit are not automatically published with a property listing.
Property emails are your choice
Property email updates are optional and separate from your account, enquiry or booking. After you confirm your email, we send property selections, offers and insights at most once a week through Resend.
We record your email, subscription wording, source and confirmation time. Every marketing email has an immediate unsubscribe link, with no sign-in required. Delivery failures and complaints stop further marketing.
Enquiry and booking messages remain separate from marketing. We retain the minimum consent and suppression records needed to respect your preferences.
Website preferences and measurement
The website uses browser storage to save selected properties, maintain request continuity and identify the campaigns that brought visits. It also records selected actions, such as property views and enquiries, to understand how the site is used.
You can clear this storage in your browser settings. Keep any secure document link you still need before doing so. Aggregate website measurement can be turned on or off for this browser while saved properties and secure request links remain available.
Your choice applies to this browser.
The site does not load Google advertising tags, OpenAI advertising pixels or external visitor tracking scripts. Account sign-in, bookings and optional AI assistance remain separate services.
Maps and optional AI assistance
Optional address search uses Photon and OpenStreetMap. Opening a map sends map requests to its provider. You choose whether the exact property address and map pin appear in your listing. Identifying metadata is removed from published property photos.
When you enable AI assistance, OpenAI processes the information you send to prepare a draft or perform a search. Portal access codes and identity documents are not included.
WhatsApp and card payments
If you choose WhatsApp, the site prepares a message for you to review. It reaches AL SAEB only after you press Send in WhatsApp.
Payment by card is completed on a hosted payment-provider page. AL SAEB does not receive your full card number or security code. Your account and private documents are accessible only through authorized access.
Contact us about your data
You can request access, correction or deletion of your data, or ask a privacy question, using the email below.
Include your request reference if available. Do not send passwords or document access codes.
For privacy questions and requests
office@alsaeb.com